The Legal Stuff
Terms and Conditions, Privacy Policy, Refund and Cancellation Policies
Effective 24/07/2026
0.0 The UKTC and www.UKTC.events are the trading name of GT Event Services Limited, whose address is 43 Dukes Wood, Crowthorne, England, RG45 6NF
1.1 Event details, timings and car park arrangements are subject to change and should be checked prior to travelling.
1.2 No smoking is permitted at the venue other than in areas designated for smoking.
1.3 Entry to the UKTC events is at your own risk. To the extent permitted by law, UKTC excludes all liability for loss, damage or injury suffered by an attendee howsoever caused.
1.4 Attendees shall be responsible to UKTC for any loss or damage to the venue, furnishings or equipment therein caused by the willful act or default of an attendee.
1.5 Animals are not permitted at the venue with the exception of assistance dogs.
1.6 UKTC reserves the right to conduct security searches to all persons attending the Event and their possessions.
1.7 UKTC does not accept any responsibility for personal property brought into the venue.
1.8 UKTC reserves the right to alter the date, time and/ or location of the Event at its discretion. Should this occur, UKTC will make reasonable efforts to communicate any changes promptly.
1.9 UKTC shall have no liability in connection with any cancellation, alteration or postponement of the Event, including but not limited to accommodation and travel costs incurred by attendees and their guests.
.1.10 Any personal data provided to us in connection with this event will be held and processed in accordance with our Privacy Policy (below). We may also use that data for administration of, and communication in connection with, these events. By submitting your personal information you consent to the processing of your personal data as set out above and you confirm that the information is accurate and complete.
1.11 UKTC reserves the right to vary any of these Terms and Conditions without notice. In such event, UKTC will make reasonable efforts to communicate any changes.
1.12 These rules are governed by the laws of England and any dispute will be subject to the exclusive jurisdiction of the English courts. Participation indicates acceptance of the rules as final and legally binding.
1.13 Unaccompanied minors are not permitted to attend the UKTC Events.
1.14 Entry to UKTC Events will be subject to any additional terms and conditions stipulated on those respective tickets.
1.15 UKTC reserves the right to refuse to serve alcohol at its discretion if it believes attendees to be intoxicated.
1.16 Attendees must arrange their own and their guest’s transport and accommodation (if required) at their own cost.
1.17 By attending an Event, attendees consent to UKTC taking photographs, video recordings and/or audio recordings for print, electronic and digital promotional purposes.
1.18 Attendees agree that UKTC can use their name for advertising and promotional purposes. Details of the attendees may be published on UKTC's websites and in email newsletters.
1.19 Promoter Details: The London Grand Tournament, 6 Mill Street, Kingston upon Thames, Surrey, KT1 2RF.
1.20 The UKTC reserves the right to refuse entry at its discretion. Tickets for customers refused entry will be fully refunded. The UKTC shall not be liable for any other costs the customer may have incurred.
1.21 The UKTC reserves the right to eject customers for inappropriate behavior without a refund as defined in the event packs for our events.
2.1 Privacy notice — updated 10 October 2026
GT Event Services Limited, trading as UKTC, is the controller of personal information collected for our website and events. Contact us at contact@uktc.events or 43 Dukes Wood, Crowthorne, England, RG45 6NF.
2.2 Information we use
Depending on how you interact with us, this may include your name, contact details, order and payment records, event registration details, team information, correspondence and marketing preferences. Website services may also process technical information such as device, browser and usage data.
2.3 Purposes and lawful bases
We use information needed to process bookings, deliver events and answer related enquiries to perform our contract with you or take steps you request before booking. We process records where necessary to meet legal obligations. Necessary administration, service improvement and prevention of misuse may rely on legitimate interests, balanced against your rights. Where consent is required, including for relevant marketing or optional tracking, you can withdraw it at any time without affecting earlier lawful processing.
2.4 Sharing information
Information may be shared where necessary with service providers supporting our website, payments, communications and event administration; with relevant event organisers; and with professional advisers or authorities where required. The information shared should be limited to what is needed for that purpose. Third-party services may provide their own privacy notices. Contact us for information about recipients or any international-transfer safeguards relevant to your data.
2.5 Retention and security
Personal information should be retained only for as long as needed for the purpose for which it was collected, including applicable accounting, legal and dispute-resolution requirements. Retention depends on the type of record and the reason it is held. We aim to protect personal information with appropriate organisational and technical measures; no online service can guarantee absolute security.
2.6 Marketing and cookies
You can unsubscribe from marketing emails using the link in the email or by contacting us. Essential booking and event updates may still be sent where needed to provide the service. You can manage cookies through the website controls where available and through your browser settings. Disabling some cookies may affect website functionality.
2.7 Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction or portability of your personal information, and you may object to certain processing. These rights are subject to legal conditions and exemptions. We may need information to verify your identity before responding. Send requests to contact@uktc.events. You can also complain to the Information Commissioner's Office at https://ico.org.uk/.
2.8 Updates
We may update this notice to reflect changes in our services or requirements. The date above identifies the latest revision. Contact us if you need more information about how your personal information is used.
3.1 All tickets purchased from this website are fully refundable within 30 days of purchase.
3.2 After 30 days of purchase tickets are non-refundable.
3.3 In the case of Covid-19 related postponement, cancellation or other changes in the fundamental aspects of this event attendees shall be offered refunds or replacement tickets for another event.
3.4 Tickets purchased within 30 days of an event are non-refundable. This does not effect your statutory rights.
3.5 Where a flexible upgrade has been purchased, tickets are refundable up until 14 days prior to the event
Please find UKTC Command terms and conditions and privacy policy here.